FAQ

How does Smoke Shop Go work?

We're an online-only smoke shop offering same-day delivery across downtown Chicago — most orders arrive in under 60 minutes. There's no storefront; we come to you.

Where do you deliver?

Our same-day zone covers The Loop, River North, West Loop, Streeterville, South Loop, and Gold Coast / Near North (ZIP codes 60601–60661). Check your address with the delivery checker on our home page. For areas outside the zone, we offer nationwide shipping on eligible items.

Do I have to be 21?

Yes. You must be 21 or older to browse and order. Age is verified when you enter the site and again by ID at the door on delivery. No exceptions.

Are your products lab tested?

Yes — everything we carry is third-party lab tested. Browse Certificates of Analysis on our Lab Results page.

Which states can you ship to?

Because of state and local laws on hemp, THCA, and kratom, we cannot ship to Alaska, Alabama, Arkansas, Delaware, Hawaii, Idaho, Indiana, Iowa, Rhode Island, Tennessee, Vermont, or Wisconsin. Restrictions can change, and eligibility is always confirmed at checkout.

Is this legal?

The hemp-derived products we carry are sold in compliance with the 2018 Farm Bill and applicable state law, for adults 21 and older. Laws vary by location and change over time, so we ship only where permitted.

When do you launch?

Soon. Join the waitlist to be first in line and tell us which brands you want us to stock.

Must be 21+. These statements have not been evaluated by the FDA. Products are not intended to diagnose, treat, cure, or prevent any disease.